Customer Support Specialist

(f/m/d) | Full time | Graduate

Our team is waiting for you

As Customer Support Specialist, you are the first point of contact for our customers. They particularly appreciate your competent appearance, your hands-on mentality and your ability to quickly identify and solve problems. Does this apply to you? Then we look forward to getting to know you!

Your tasks

  • Responsibility for handling complaints from acceptance to closure
  • Central contact person for customers incl. advice on technical issues
  • Carrying out initial analyses of errors and problems in the area of HV systems
  • Close cooperation with internal specialist departments in the elimination of complex software errors
  • Creation, maintenance and further development of reports, protocols and documentation
  • Supporting colleagues from the technical department with organizational issues

Your profile

  • Completed technical education (apprenticeship / technical college / HTL) in the field of electrical engineering mechanical engineering, mechatronics or similar
  • Ideally first work experience in a comparable position
  • Confident handling of MS Office and moderate willingness to travel
  • Very good knowledge of German and English
  • You enjoy dealing with customers and you are an organizational talent
  • You are a team player with strong communication skills and hands-on mentality

We offer

  • Extensive onboarding including buddy program and meet & greet with the managing directors
  • Agile, modern and dynamic working environment with a “you” culture and room for own ideas
  • Flexible working hours and home office days by arrangement
  • Congestion-free travel and parking with free charging for e-cars
  • Coffee bar and canteen as well as a sunny (roof) terrace
  • Health@Kreisel: company doctor, fitness area, sports pool and much more

Interested? Then we look forward to receiving your application! The minimum salary for this position is € 35,000.00 per year. How much you actually earn will be agreed with you individually and depends on your skills and experience.

Modern working environment
Employee events
Daily lunch menu
Familiy friendly working hours
In-house gym
No traffic jam
Free charging possibility
Numerous discounts

It’s a match?

We are looking forward to receiving your application.

Apply nowQuestions?

Marco Prellinger

Marco Prellinger is your contact person for this job and is happy to help you with any questions you may have about the position and the application process. +43 7949 / 21400